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Delivery

At Zoom Coffee we use Australia Post Express to deliver all of our orders.  We use a combination of air and road freight to ensure your orders are delivered to you on time.

Freight Costs

$8.00 Flat Rate Australia Wide

Money Back Guarantee

At Zoom Coffee we have absolute confidence in the quality of our products.
If, for any reason, you are not satisfied with your purchase, we will fully refund the purchase price.
Contact us on 1800 767 202 for full customer service.

Returns
At Zoom Coffee we understand that there may be the rare occasion when you may not be satisfied with your choice; should this be the case, please contact us with your concerns. 

 Roastery Address
Zoom Coffee
1/65 Piper Drive
Ballina NSW 2478

Shop Hours
Monday - Thursday 
10am - 4pm

Postal Address
Zoom Coffee
PO BOX 337
Lennox Head NSW 2478

Exchange Policy In the event that you have been sent the wrong item, Zoom Coffee is happy to exchange your purchase. Simply return the item in the box it was delivered in and include an indication of the item for which it should be exchanged. If the amount of the exchange varies from the original product you will be asked to pay the difference.

Damaged or Faulty Goods
If you receive a product which has been damaged during delivery  please contact us via facsimile on +61 2 6678 0339 or email us sales@zoomcoffee.com.au

or telephone us on 1800 767 202 with any complaint. Damaged or faulty goods will be promptly replaced, exchanged or a full refund issued.